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Customer Ratings & Reviews for Emerling Agency, LLC

18 Reviews | Leave a Review

Thank you for your reviews & testimonials!  
The introduction of a friend or customer is the greatest show of appreciation we could ever receive. 

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Gail and the entire Emerling Team have always treated us with top-notch service.

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Emerling Agency, LLC I would like to give my insurance Rep Tina Schmidt a KUDOS, High Five, A+ Rating!! I called last week very upset after my renewal came in the mail to see my rate greatly increased. I've been with the same Insurance carrier almost 25 years...how could this happen to a loyal customer?! Tina remained calm, cool and collected as she explained why...I still wasn't having it! Tina worked hard to find a solution and that she did!! I am very pleased and grateful for all Tina did to rectify this matter. And I must say, over the years, no matter when and what I call about, she's always right on top of it and so pleasant to deal with. Thank you Tina for ALL you do! You just kept a customer :)

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I would like to say thank you to Sonny for being such a conscientious insurance broker.  I have always received the highest level of service from not only him but the lovely Stephanie.  I really appreciate everything.
Thank you again for both of you and for the excellent service. 

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Emerling Agency gets an A+ in all they do.  They give all your needs prompt attention.  They are courteous & efficient.  We recently had issues with my father's insurance & his company didnt want to be bothered to help.
Michele at Emerling Agency took the time to help us with information even though Emerling Agency isnt Dad's insurer.  That's how helpful they are to their clients. 

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I have been a customer of the Emerling Agency for over 22 years. Michele and Paul have always treated us like family and have been outstanding in customer service. They continually watch our accounts and will call and suggest changes when they feel we would benefit. I could not ask for a better insurance company and financial advisor. It's a great feeling knowing my insurance and financial accounts are monitored and that they do all the work for us. I have seen friends and family with other insurance companies and the headaches they go through just to make sure they have the proper insurance. Thank you Emerling Agency. Michael and Jennifer B

I would never go anywhere else with my insurance needs! While we have been blessed to not have too many claims I don't always have regular contact with my account rep at Emerling but I know even when I'm not thinking about them, they are there taking care of me. Using Tina at Emerling has been a great experience. When my daughter bought her first new car, I told her to just call Tina. When my son had an accident with my car, I just called Tina. Just before renewal time, Tina called me which was a good thing since I don't keep track of that. Thank you Tina and Emerling for taking such good care of my family!
Karen Van Houtte, Clarence, NY
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For the past 5 Yr plus, Gail has been my go to person for any insurance needs.  My company has been in business for over 50 yrs plus, and have had lots of insurance companies.

The Emerling Agency has been able to supply everything that was needed at a fair market price.

I would suggest that people call this company for any insurance needs.

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Thank you Gail for working hard to find me the right fit for my insurance needs. I appreciate you.

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If there was an optional 6th star, they have earned every bit of it. Scott Medole helped me transition all of our business insurances over, and Sonny has been phenomenal! From the initial quotes, review of policies, details of how we operate and suggestions of what coverage's would be prudent and others that were unnecessary. I am now in the process of moving over my personal policies, as I have never experienced better overall service. Your office is top notch. Thank you for all of your help.

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Gail has always responded quickly to all our e-mails. Whether it be a request for an insurance certificate or an answer to my question, we know she will get back to me as soon as she can. We use her for our personal umbrella, home, rental properties and all our business insurances and I feel confident we are getting the best rates and the best service. We feel confident recommending her to friends and business associates.

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I use the Emerling Agency for both my business and personal insurance needs!  Having a telephone number for my agent has been so much more convenient than a 1-800 number.  The staff there is so friendly and always willing to help out in any way they can.  

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We have had our business insurance with the Emerling Insurance Agency of the EMS Group for the past 5+ years.  I can honestly say that during this time, I have been very satisfied with the service and coverage that we receive from them.  So much, as I have recently entrusted them with my own personal insurance needs.

Should anyone be considering the agency for their insurance requirements or are seeking an agency that provides professional, knowledgeable and courteous service, I strongly recommend that you give them an opportunity to show you what I am speaking of.

My agent, Mark Medole, who also happens to be the Vice President of the agency is very in-tuned to our account and needs.

Good luck with your insurance needs and I hope you consider my recommendation as I am fairly certain you won't be disappointed. 

Our church has been very pleased with the care and services of Gail McCollum! She has been available and professional in meeting our our churches need for insurance.
Pastor Brad Delp, lockport, NY
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I was asked by my insurance agent if I would write a testimonial letter concerning my experience with the services and advice that he offers to my restaurant "CHESTERS".  Normally, I would not write such a letter because I have always felt that insurance is insurance, and the only thing that matters is price.  "WOW, WAS I WRONG."

Please let it be known that in the event you may be considering Mark Medole of the Emerling Insurance Agency to manage your business insurance needs, I strongly urge you to explore the possibilities.  Mark provides me with very useful advice and service concerning the business. 

I honestly had no idea that insurance agents could offer all the extra benefits that he does. It's very obvious that his past restaurant experience gives him the insight to offer such valuable services.  I am very confident that my business is thoroughly insured and I am not going to have any surprises.

If you should be reluctant to change your insurance agent (by the way, I refer to mine as a "trusted Advisor") give me a call at 636-4554 and I would be happy to explain what he does for our business.

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I searched high and low for an insurance company that even knew what a food truck was. After trying to explain to three other agents what my business was I came across the Emerling Agency who has provided prompt, timely, and knowledgeable service.  I have built a relationship with my agent and have both my business and personal assets insured with Emerling. 

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Gail has always gone above and beyond to make sure my church's insurance needs were met she is a fantastic asset to your company

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I trust my agent completely.  I've been with her for years and she's always been there for me.  I recommend this agency to everyone! :)

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Two thumbs up to Mark Medole and the staff at the Emerling Agency.  He and Gail McCollum handle the insurance for the Village of Gowanda and do it splendidly.  They have the villages best interests in mind while regularly reviewing our coverage and making recommendations on ways we can proect the village's interests.

Emerling Agency, LLC received a rating of 5.0 out of 5 based on 16 reviews on IWantInsurance.com.
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Emerling Agency
9092 Main Street
Clarence, NY 14031


Phone: (716) 631-0190
Fax: (716) 631-0198
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